Last updated: 13/02/2026
This Privacy Policy explains how MS‑Plugs Belgium (“we”, “us”) collects and processes personal data when you use www.ims-plugs.com, in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).
1. Data Controller
MS-Plugs Belgium
Regus – Parc de L’Alliance
Bd de France 9
1420 Braine-l’Alleud
Belgium
Email: info@ims-plugs.com
2. Personal data collected
Information you provide
- name
- company / position
- email address
- phone number
- message content or quotation request
(via contact forms or email)
Automatically collected data
- anonymized IP address
- browser/device information
- visited pages and timestamps
- security and firewall logs
We do not collect sensitive personal data.
3. Purposes and legal basis
We process your data to:
| Purpose | Legal basis |
|---|---|
| Reply to contact or quote requests | Pre-contractual measures / legitimate interest |
| Manage customer relationships | Contract / legal obligations |
| Ensure website security | Legitimate interest |
| Measure traffic and improve performance | Legitimate interest + cookie consent where required |
4. Cookies and analytics
The website uses:
- essential technical cookies
- privacy-friendly analytics
- no third-party advertising trackers
Analytics are handled locally using WP Statistics with IP anonymization enabled. Data is not shared with external advertising services.
Cookie preferences are managed through Complianz.
5. Hosting and processors
The website is hosted by OVHcloud (France).
Emails are sent via OVH SMTP servers.
These providers act solely as technical processors and do not use your data for their own purposes.
We never sell personal data.
6. Retention period
- contact requests: up to 24 months
- contractual/accounting data: legal retention period (7–10 years)
- security logs: 6–12 months
- analytics: limited and proportionate duration
7. Security
We implement appropriate technical safeguards including firewall protection, regular updates, backups and restricted access.
8. Your rights
Under GDPR, you have the right to:
- access
- rectification
- erasure
- restriction
- objection
- portability
- withdraw consent
Contact: info@ims-plugs.com
9. Complaints
You may lodge a complaint with your local Data Protection Authority.
10. Changes
This policy may be updated periodically. Please review this page regularly.
